When you think of artificial intelligence (AI), you might think of dehumanizing interactions. Don’t confuse AI with primitive marketing automation.

Artificial Intelligence Drives Customer Experience, as AI expert and leading keynote speaker Christopher Penn, VP of Marketing Technology for SHIFT Communications says,

“There are three levels of machine learning: AI where machines perform tasks normally performed by humans; machine learning.”

“There are three levels of machine learning: AI where machines perform tasks normally performed by humans; machine learning.”

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Ian Altman as a B2B Integrity-based sales and growth expert sais:

“This year my annual list of business trends celebrates its fifth year. As with previous years, my picks represent bold and innovative moves that leading companies around the world are making to drive success.”

Some of this years trends are in the fledgling phase, while others have already taken root.”